Introducing LexOPS

The operating system for the AI-native legal ops team.

Lexafide runs the operational work — intake, follow-ups, voicemails, status updates — and hands your team the cases that need a human. Same staff. 3× the throughput.

Native to your stackTrusted across PI, mass tort & estate

Litify
Filevine
SmartAdvocate
Salesforce
RingCentral
Five9
Dialpad
Zoom
Litify
Filevine
SmartAdvocate
Salesforce
RingCentral
Five9
Dialpad
Zoom
A Lexafide frameworkOps Maturity Index · v1.0

Most firms can't name the gen they're in. We've classified all of them.

After living inside law firm operations for two decades — from solo grinders to institutions — we've mapped how legal operations actually evolve. Here's the index most attorneys haven't seen.

Live
Agents in production today
12 mo
Field data
5
Gens mapped
01

The Solo Grinder

1–2 attorneys

Inbound / mo~80
Ops headcount0
Systems—
Pain

Phone barely answered

Not a fit yet
02

The Growing Practice

3–6 attorneys

Inbound / mo~400
Missed calls22%
Intake conv.8–11%
Pain

Manual intake, slipping quality

Core buyer
03

The Regional Player

6–15 attorneys

Inbound / mo~1,200
Ops staff3–4
Intake conv.12–14%
Pain

Headcount fixing system problems

Strong buyer
04

The Scaled Firm

15–50 attorneys

Inbound / mo~3,800
Ops team8–12
AI vendors5+
Pain

No orchestration between tools

Connective tissue
05

The Institution

1,200+ intake agents

Calls / day7,000
Intake conv.95.6%
Built over8 yrs
Edge

Tech company that practices law

The benchmark
The Lexafide diagnosis

We'll tell you what gen you're at — and the three things to fix first.

Every law firm in America is competing with Gen 5 firms in their city. We help you operate like one — without the 8 years and 1,200 people it took Morgan & Morgan to get there.

Gen 1? We'll tell you straight — not yet. Gen 2 and above? You're already feeling the gap. That's exactly what we're built for.

  • 30-min ops audit, no slide deck
  • Custom workflow map of your firm
  • Three highest-leverage fixes ranked
Book your ops audit
The platform

LexOPS four pillars.

The foundation that turns every call, document, and case into structured, current, actionable intelligence.

EARLY ACCESS
LexOPS Platform

The operating system for legal ops

  • Unified workspace across intake, cases, and follow-ups
  • Every agent's actions logged, replayable, and auditable
  • Native integrations with SmartAdvocate, Filevine, Litify
COMING SOON
LexGraph

Orchestration of intelligence across every matter

  • Continuously synthesizes documents, calls, and notes
  • Routes context to the right agent — and the right human
  • Answers any question about a matter in plain English
COMING SOON
Auditor

Nightly review of every matter

  • Flags overdue tasks, missing records, and at-risk cases
  • Daily digest delivered to your case managers by 7 AM
COMING SOON
Analytics

Live firm-wide intelligence

  • Real-time dashboards on intake, conversion, and throughput
  • Cohort views by source, practice area, and attorney
LexGraph · Matter intelligence

One matter. Every signal threaded.

LexGraph continuously reads every call, document, note, and inbound email tied to a matter — then answers any question your team asks, in plain English.

  • Live timeline auto-builds the day records arrive
  • Ask in plain English — "What's the SoL on Hernandez?"
  • Cross-matter recall flags prior claims and conflicts
  • Source-grounded answers — every claim cites the doc
LexGraph insight

LexGraph surfaced a prior soft-tissue claim from 2019 — flagged for adjuster strategy.

Matter
Rear-end · I-95
Hernandez, M.
  • Intake call
    06:42 · 11 min
  • Police report
    PDF · 4 pages
  • ER admit note
    Mercy Gen · L4-L5
  • Adjuster voicemail
    GEICO · 02:14
  • Vehicle photos
    12 images
  • Retainer signed
    DocuSign · today
LexGraph · indexing6 threaded
Daily digest · Auditor
Tuesday · 07:00 AM · 14 matters reviewed overnight
5
Findings
1
Critical
3
Auto-resolved
  • CRITICALWallace, K. · Wrongful death

    Statute of limitations: 184 days remaining — no demand drafted

    Assigned: J. Marin · Due Friday
  • HIGHPatel, A. · Slip & fall

    Retainer outstanding 11 days · 3 follow-ups sent · no response

    Suggested: paralegal call · script attached
  • MEDIUMHernandez, M. · Auto PI

    ER records request open 38 days · Mercy Gen non-responsive

    Suggested: re-fax with priority cover sheet
  • MEDIUMCho v. Apex Logistics

    Offer of $48K stale 9 days · client awaiting response

    Assigned: T. Diallo · respond today
  • LOWTan family · Estate plan

    Signing scheduled Apr 14 · trust funding checklist 70% complete

    Auto-nudge sent to client portal
Auditor · Nightly review

Every matter reviewed. Every morning.

While the firm sleeps, Auditor walks every open matter looking for slipping deadlines, missing records, stalled retainers, and stale offers — then hands your team a ranked work queue by 7 AM.

  • Critical findings paged to the assigned attorney
  • Auto-resolves 30-40% of mid-severity items overnight
  • Suggested action per finding — drafted, not just flagged
  • Trained on YOUR firm's playbook, not a generic checklist
Analytics · Firm intelligence

Decisions, already calibrated.

Live dashboards across intake, conversion, throughput, and source ROI — calibrated to your practice areas, not a generic SaaS template.

Firm dashboard · Today
Updated 12s ago · 4 practice areas
7D30DQTDYTD
+12%
187
Inbound calls · today
+8%
41
Qualified intakes
−4.2h
39h
Retainer sign-time
+22%
1.4M
Pipeline added · 7-day
Intake → Retainer funnel
Last 30 days
14.8% end-to-end
Calls answered1,247 · 100%
Intakes completed612 · 49%
Qualified · in scope318 · 25.5%
Retainers signed184 · 14.8%
Top sources · signed
Share of retainers
  • Google · Local Service Ads38%
  • Attorney referrals24%
  • Facebook16%
  • TV / OTT12%
  • Organic / direct10%
Cohort breakdown · by practice area
Trailing 30 days
Practice areaSignedConv. ratePipeline
Auto · PI9217.4%$612K
Mass tort4111.2%$420K
Premises2813.9%$184K
Estate · planning2322.1%$92K
Agent-first

Autonomous workers that never need a coffee break.

Hand off the high-volume, low-judgment work to agents that operate 24/7 across calls, follow-ups, and outbound communications. Every action logged, every handoff clean.

LIVE
Intake Agent

Answers every call · 24/7 · 28 languages

  • Real-time conflict checks against your CRM
  • Structured intake form pushed into SmartAdvocate / Filevine
  • Auto-routes Spanish, Portuguese, Mandarin, and 25 more
LIVE
Voicemail Recovery

Transcribes, qualifies, and routes overnight

  • Overnight voicemails triaged into your CRM by 7 AM
  • Auto-replies to urgent cases with retainer link
  • Recovers 18-25% of previously missed leads
LIVE
Follow-up Agent

Chases retainers, records, and signatures

  • SMS + email cadence personalized per matter type
  • Auto-pauses on reply and pings the assigned paralegal
  • Cuts retainer-signing time from 9 days to under 48 hours
LIVE
Outbound Caller

Status updates, scheduling, claim openings

  • Calls hundreds of clients per day with personalized scripts
  • Books availability windows directly into your calendar
  • Logs every conversation back into the case file
LIVE
After-Hours Concierge

Captures every lead while you sleep

  • Handles inbound traffic from 6 PM to 8 AM and weekends
  • Same playbook as your daytime intake team
  • Books warm leads onto the next-morning attorney calendar
Human-first

Co-pilots that amplify the judgment work.

When a human has to be in the loop, Lexafide compresses the prep time. Paralegals, case managers, and attorneys keep the decisions; we keep the prep ready.

EARLY ACCESS
Case Manager Console

Prioritized work queue, every morning

  • AI-ranked case list by deadline, value, and risk
  • One-click context: every call, doc, and prior action
EARLY ACCESS
Paralegal Co-Pilot

Drafts demands, discovery, status updates

  • Generates first drafts in your firm's tone
  • Pulls case facts, citations, and exhibits automatically
COMING SOON
Attorney Brief Builder

Citations + arguments, in your voice

  • Drafts motions and briefs with verified citations
  • Learns your firm's preferred arguments and structures
LIVE
Status Update Composer

Client communications, batch-ready

  • Generates personalized status updates for every matter
  • Reviewable in batch — approve 50 updates in 5 minutes

Ready to go AI-native in 90 days?

We'll map your firm's workflows, quantify the hours Lexafide reclaims, and ship a low-cost pilot — usually in under two weeks.

Schedule your discovery call